Privacy Policy
Effective Date: September 20, 2025
Playback (a subsidiary of the Playground brand) respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and protect your information when you engage with our site, submit music, or book a performance slot.
1. Information We Collect
We collect the following data:
Personal Information: Name, email address, phone number, social handles.
Artist Submissions: Links to music, videos, social profiles, press photos.
Booking Info: Availability, selected time slots, location preferences.
Payment Data: Processed securely via third-party services (e.g., Stripe). We do not store your card information.
Usage Data: Device type, browser, IP address, time of visit.
2. How We Use Your Information
Evaluate Music Submissions: To determine if you’re a good fit for our platform.
Scheduling & Communication: To manage bookings, send updates, or request additional materials.
Marketing & Promotion: We may showcase submitted content (if accepted) on our public channels. If not selected, your content remains private.
Platform Improvement: Usage data helps us optimize user experience and performance.
Compliance & Legal: To comply with legal obligations, such as fraud prevention.
3. How We Store & Protect Your Information
Data is stored on secure, encrypted servers.
Access is limited to core team members.
We regularly audit access logs and update security protocols.
4. Third-Party Services
We use the following third-party tools to process and manage your data:
Stripe (payments)
Google Analytics (site analytics)
Mailchimp (email flows)
These services have their own privacy policies, which we encourage you to review.
5. Your Rights
You may request to:
Access or correct your personal data
Delete your profile or submission data
Opt-out of promotional messages
Email us at [email protected] to submit a request.
6. Policy Updates
We reserve the right to update this policy. Changes will be posted on this page with a new effective date. Continued use of the platform after updates means you accept the revised policy.
7. Contact Us
For questions or concerns about this privacy policy, reach out to:
Playback (Playground Brand)
2121 Biscayne Boulevard #1205
Miami, FL 33137
Email: [email protected]
